VMC has designed and offers a service to manage the Call Center and Point of Contact for transportation organizations. Timely communications with transportation and education administrators is particularly critical for student populations and sensitive populations of all ages. This premier service ensures the creation of consistent and credible communications between  parents and guardians and the transport entities.

The history of events is tracked by a Communication Log that can be accessed by the appropriate parties.

The service also establishes Standards of Responsibility.  This includes both the Parent Handbook to delineate Parents responsibility and policies that are articulated in the Bid Specification that defining the Transporters Responsibility.